Customer Support Agent
Business Development Department
M4Markets is one of the fastest rising FX and CFD brokers globally. With a presence around the world and a fast-growing client-base, the broker is seeking to expand its global team with talented and driven candidates.
About the position
The ideal candidate will be joining a team of passionate individuals who seek to provide value to M4Markets’ global client base by responding to queries in a timely manner. The successful candidate will be expected to provide support to clients regarding all aspects of our business via phone, email or chat.
Some things you will do
Support new and existing clients via email, phone or chat
Promote available products/services to clients
Support and assist other departments
About you
Good communication and interpersonal skills
Exceptional customer service skills
A minimum of 1 year experience in a similar role
Experience with Metatrader4 and Metatrader5
Have an understanding of global market and economic conditions in order to be able to discuss with clients
Fluent in English
Any other language will be considered an advantage
Benefits
A unique opportunity for a career in a fast-growing company
Competitive salary
Company bonus scheme
Training programs